1. Acceptance of Terms
By accessing or using the website and services of LeadRiddhi (a product of Riddhi Innovations) ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Description of Services
LeadRiddhi is an AI-powered growth platform for local service businesses in India. Our platform provides professional websites, AI-powered receptionists, lead management pipelines, and business analytics dashboards. The AI assistant is an information and automation tool — it does not provide professional medical, legal, or financial advice.
3. User Responsibilities
When using our website and platform, you agree to:
- Provide accurate and complete information when signing up or submitting forms
- Maintain the confidentiality of your account credentials
- Not use the platform for any unlawful or prohibited purpose
- Not attempt to gain unauthorised access to any part of the platform
- Not misuse the AI features by submitting harmful, abusive, or misleading content
- Ensure you have the right to use any data you upload to the platform
4. Subscription & Billing
LeadRiddhi operates on a monthly subscription model. By subscribing to a plan, you authorise us to charge the applicable fees. Subscriptions auto-renew unless cancelled before the billing date. Refunds are handled on a case-by-case basis.
5. AI Features Disclaimer
Our AI-powered receptionist and lead processing features are automation tools. They are not substitutes for professional advice. We do not guarantee the accuracy, completeness, or reliability of AI-generated responses. Use of AI features is at your own discretion.
6. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of LeadRiddhi or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
Content you create using the platform (website content, lead data, etc.) remains your property. You grant us a limited licence to process and display this content as necessary to provide our services.
7. Limitation of Liability
To the fullest extent permitted by law, LeadRiddhi shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or services. Our total liability shall not exceed the subscription fees you paid in the 12 months preceding the claim.
8. Privacy
Your use of our platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Termination
We may suspend or terminate your access to the platform if you violate these terms. You may cancel your subscription at any time through your dashboard. Upon termination, your data will be retained for 90 days and then permanently deleted, unless you request earlier deletion.
10. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date. Your continued use of the platform after changes are posted constitutes your acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at [email protected].
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.